EZG88 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and the rights you hold over your personal data as a user of EZG88.
A plain-English overview of our core privacy commitments — full details are in the clauses below.
All data transmitted between your device and EZG88's servers is encrypted using industry-standard TLS/SSL technology — the same protection used by major Malaysian banks such as Maybank and CIMB.
EZG88 will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account and improve the platform experience.
You have the right to access, correct, and request deletion of your personal data held by EZG88 at any time, subject to legal retention obligations. We respond to all valid data requests within 30 days.
We collect only the personal information that is necessary for account operation, payment processing, KYC compliance, and platform improvement. We do not collect data beyond what is reasonably required for these purposes.
We use cookies and similar technologies to improve platform performance and personalise your experience. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data security breach that affects your personal information, EZG88 will notify affected players promptly in accordance with our obligations under applicable data protection laws.
EZG88 ("the Company", "we", "us", "our") operates the online gaming platform accessible at https://ezg88.cam (the "Platform"). We are committed to protecting the privacy and personal data of all users who interact with our Platform, including registered players, prospective players, and visitors.
This Privacy Policy ("Policy") describes how EZG88 collects, uses, stores, processes, shares, and protects personal data in connection with the Platform and its associated services. It applies to all personal data processed by EZG88 in the context of your use of the Platform, whether you access it from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other location.
By registering an account on EZG88 or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, you must discontinue your use of the Platform.
This Policy should be read alongside our Terms and Conditions and Responsible Gambling Policy, which together govern your use of the EZG88 Platform.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on personal data — including collection, storage, use, disclosure, correction, or deletion. |
| "Data Subject" | The individual whose personal data is being processed — in the context of EZG88, this is primarily the registered Player or Platform visitor. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. EZG88 is the Data Controller for personal data collected via the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of EZG88, under documented instructions and subject to appropriate contractual safeguards. |
| "Cookies" | Small text files placed on your device by the Platform to store session information, preferences, and analytical data. |
| "KYC" | Know Your Customer — identity verification procedures conducted by EZG88 to confirm player identity and satisfy regulatory obligations. |
EZG88 collects personal data across several categories depending on the nature of your interaction with the Platform:
EZG88 collects personal data through the following means:
The majority of personal data we hold is provided directly by you during the account registration process, KYC verification, deposits and withdrawals, customer support interactions, and when you complete surveys or promotional forms on the Platform.
When you access and use the EZG88 Platform, we automatically collect certain technical and usage data using cookies, web beacons, log files, and similar tracking technologies. This data is collected to support platform security, fraud prevention, performance monitoring, and user experience optimisation.
We may receive personal data from the following third-party sources:
EZG88 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your EZG88 account, including processing deposits, withdrawals, bonus credits, and account communications. |
| Identity Verification (KYC) | Verifying your identity and eligibility to use the Platform in accordance with applicable regulatory and licensing requirements. |
| Payment Processing | Processing financial transactions via your chosen payment method, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and bank transfers. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent activity, money laundering, account compromise, and other security threats to the Platform and its users. |
| Legal & Regulatory Compliance | Meeting obligations under applicable gaming licence conditions, anti-money laundering regulations, and other legal requirements applicable to EZG88's operations. |
| Responsible Gambling | Monitoring gaming behaviour patterns to identify potential problem gambling indicators and to administer responsible gambling tools and interventions. |
| Customer Support | Responding to support requests, resolving disputes, and maintaining records of interactions for quality assurance and training purposes. |
| Platform Improvement | Analysing usage data to improve Platform performance, user experience, game variety, and overall service quality. |
| Marketing Communications | Sending you promotional offers, bonus notifications, and news about EZG88 where you have given your consent to receive such communications, or where EZG88 has a legitimate interest in doing so. |
EZG88 processes your personal data on the following legal grounds:
EZG88 does not sell, rent, or trade personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
We engage trusted third-party service providers who process personal data on our behalf under written data processing agreements that require them to maintain appropriate security standards and to use the data only for the purposes specified by EZG88. These providers include payment processing companies, identity verification services, cloud infrastructure providers, fraud prevention services, and customer support platforms.
EZG88 may disclose personal data to regulatory bodies, law enforcement agencies, gaming authorities, or courts where required to do so by applicable law, court order, or regulatory instruction. We will notify you of such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, business sale, or restructuring involving EZG88, personal data held by EZG88 may be transferred to the acquiring entity as part of the transaction. We will provide reasonable notice of any such transfer and your rights in relation to it.
No Sale of Data: EZG88 will never sell, rent, or disclose your personal data to third-party advertisers, data brokers, or commercial marketing organisations for their own independent use. Your data is not a commercial product at EZG88.
EZG88 retains personal data for only as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. Retention periods vary by data category:
At the expiry of applicable retention periods, personal data will be securely deleted or anonymised in a manner that prevents recovery or re-identification.
EZG88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
While EZG88 employs robust security measures, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
EZG88 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that allow EZG88 to recognise your browser and remember certain information about your session and preferences.
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse non-essential cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling certain cookies may affect Platform functionality.
As a Data Subject, you have the following rights in relation to the personal data held about you by EZG88. We will respond to all valid requests within 30 calendar days of receipt, subject to identity verification and any applicable legal limitations.
Request a copy of the personal data EZG88 holds about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data held in your EZG88 account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that EZG88 restrict the processing of your data in certain circumstances, such as during a dispute about its accuracy.
Request a structured, machine-readable copy of personal data you have provided to EZG88 directly.
Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests.
To exercise any of the above rights, please contact EZG88's Data Support team by email at [email protected]. We may request proof of identity before processing your request to ensure your data is not disclosed to an unauthorised third party.
The EZG88 Platform is strictly intended for individuals aged 21 years and above. EZG88 does not knowingly collect, process, or retain personal data belonging to persons under the age of 21.
Age verification is conducted at the account registration stage and as part of EZG88's KYC process. If EZG88 discovers that an account has been registered by or on behalf of a person under the age of 21, the account will be immediately closed, all associated personal data will be deleted in accordance with our data retention policy, and any funds held in the account will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that a minor may have registered an account on EZG88, please contact us immediately at [email protected]. We will prioritise investigation and resolution of such reports.
EZG88 operates on an international basis and may transfer personal data to, or access personal data from, locations outside of Malaysia. Where such transfers occur, EZG88 takes appropriate steps to ensure that the receiving entity provides an adequate level of data protection, including through the use of contractual clauses, data processing agreements, and other approved safeguards.
By using the EZG88 Platform, you acknowledge and consent to the transfer of your personal data to systems and service providers located outside Malaysia, where applicable, for the purposes described in this Policy.
The EZG88 Platform may integrate third-party services in connection with game content delivery, payment processing, identity verification, and analytics. These third-party providers operate under their own privacy policies and are subject to data processing agreements with EZG88 that require them to maintain appropriate data protection standards.
EZG88 is not responsible for the privacy practices of third-party providers beyond the contractual obligations they have accepted with EZG88. We encourage you to review the privacy policies of any third-party service providers whose services interact with the EZG88 Platform, particularly payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and your banking institution.
EZG88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will notify registered Players via their registered email address and/or a prominent notice on the Platform, with a minimum of seven (7) days' notice prior to the changes taking effect, except where immediate changes are required by law.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the EZG88 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how EZG88 manages your personal data.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the handling of your personal data by EZG88, please contact us through the following channels:
Our English-speaking support team is available around the clock to assist players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all across Malaysia. We aim to acknowledge all data-related enquiries within 48 hours and to provide a full response within 30 days.
For full details on your account rights and obligations, please review our Terms & Conditions. For information on responsible gambling tools and support resources, please visit our Responsible Gambling page. For common questions about EZG88, see our FAQ.
EZG88 is built on transparency and trust. If you have any questions about how your data is used, our team is available 24/7 to assist — in plain English, on Malaysian time. 21+ only.